Crimson Software Customer Notice
Rev. March 25, 2024 [18:30]
 

Devices running Crimson® 2.0, 2.1, 3.0, 3.1 and 3.2 will display inaccurate timestamps on data, alarm, and event logs on and about March 22, 2024. Additionally, the device may cease to operate or automatically restart at the initial time of failure.

Operation can be restored by power-cycling the unit, and if a GMC message is displayed on an HMI, clearing the error via the touchscreen or keyboard.

Once the device is operable, communications should be restored, but incorrect dates will continue to be displayed. Viewing the data logs via the trend viewer may result in further restarts or failures.

Red Lion is urgently working on a fix. We will notify you when the update is available. In the meantime, if you need further assistance or information, please contact Red Lion support via the methods listed below.

support@redlion.net
+1 (877) 432-9908
Red Lion Support

 

Red Lion's programming software for Panel Meter and PID Controllers, which include the EPAX5, EPAX6, LPAX5, LPAX6, PAX®2A, PAX2D, PAX2S, PX2C, PAXD, PAXDP, PAXH, PAXI, PAXP, PAXS, PAXT, T16, T48, P16, P48, ICM8 and CUB®5 (Software Version 2.0 or higher). In addition, Crimson® 2.0 is used to program and configure the following G3 HMIs: G303 3 inch HMI and G306 6 inch HMI with monochrome display.

Note: Customers should use Crimson 3.0 for other automation products, which include Graphite® and G3 HMIs, Data Station Plus, Modular Controller, ProducTVity Station and E3 I/O™ modules. Official support (changes and/or testing) of these products in Crimson 2.0 will end on December 2016.

Downloads

Crimson 2.0, Build 2.0.0.578

Note: This build requires a PC running Windows XP or later.  Tablet PCs are not supported at this time. Crimson 2 may experience problems running under Windows 10 with touch screen or pen support enabled.  These features are not supported at this time, and will not allow Crimson to start when they are enabled.

Installing Crimson 2.0 software is as easy as 1-2-3:
1. Right-click on the Download link below and select Save As
2. Select a suitable directory on your PC to save the file
3. When the download is complete, run the file to install

Vista Users: In addition to downloading and installing the above file, download and unzip this file. Copy the Device folder it creates into this folder:

C:\Program Files\Red Lion Controls\Crimson 2.0

Click here to Download (6KB)

Tech Note...
USB Driver Installation Guide (324KB)
CBLUSB23 Driver Installation Guide (425KB)

Crimson 2.0, Build 2.0.0.238

Note: This is the last build of Crimson 2.0 to run under Windows 98.
To take full advantage of Crimson 2 enhancements, as well as to support newer Red Lion products, please upgrade to Windows 2000 or Windows XP. Not all Red Lion products are supported by this build.

Crimson End User License Agreement

Previous Builds

Please refer to the Revision History for older versions of this software.

Documentation

C2 Manual for Modular Controller series (English - Rev 6) (5920KB)
C2 Manual for Modular Controller series (French - Rev 3) (5100KB)
C2 Manual for G3 operator interfaces and Data Station Plus (English - Rev 12) (6468KB)
C2 Manual for G3 operator interfaces (Chinese - Rev 6) (2525KB)
C2 Manual for G3 operator interfaces and Data Station Plus (French - Rev 9) (4211KB)
C2 Tutorial (English) (11.7MB)
C2 Tutorial (French) (8280KB)